The Ambassador Hotel Geneva Exterior photo

The Ambassador Hotel Geneva Interior photo

Key details

About the Hotel

21, Quai Des Bergues, Geneva, CH1201

On the shore of Lake Geneva

Great

8.3

9.3

/10

4.3

4.0

Loved by The Ambassador guests

Comfortable rooms

Helpful staff

Delicious breakfast

Excellent location

"Spacious room with great view on the river with big bathroom."

Mustafa from Iraq

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"The room is clean and comfortable."

Mui Li Emily

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"Amazing location in the middle of everything.... Directly on the lake."

rue27 from Egypt

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4-star hotel on the shore of Lake Geneva with complimentary public transport pass

Location and Access

The Ambassador is situated on the shore of Lake Geneva, 500 meters from the train station and a 15-minute drive from the airport. Guests receive a complimentary travel pass for local public transport, covering buses, trams, and trains within the city zone. The hotel is located within walking distance of Lake Geneva, Cité du Temps, and Notre Dame Basilica.

Rooms

Spacious rooms offer views of the lake and the Rhône River, with temperature control and blackout electric roller shutters. Selected superior and deluxe rooms include a queen-sized bed and a larger bathroom with a bathtub. Room cleaning service operates daily to a high standard.

Dining

The on-site restaurant serves Swiss and French cuisine, with outdoor seating on a street-side terrace overlooking the square. A breakfast room with lake views is available for guests who book the breakfast option. Coffee-making equipment is provided in each room.

Business and Services

The hotel provides business services, including a business centre and meeting/banquet facilities. Fax and photocopying are available upon request. The 24-hour front desk offers luggage storage and public transport tickets for guests.

Amenities

A 24-hour fitness center is available for guest use. Laundry, dry cleaning, and ironing services are offered for extended stays. The hotel has a shared lounge/TV area and soundproof rooms for quiet rest.

Highlights

Location: 500 m from train station, 15 min from airport

Rooms: Lake and Rhône River views

Dining: On-site Swiss and French cuisine restaurant

Service: Complimentary public transport pass

Business: Meeting/banquet facilities and business centre

Fitness: 24-hour fitness center

“In my opinion, this hotel's central location on the river is a major draw. The property offers a complimentary travel pass, making it easy to explore Geneva. While some may find the decor a touch dated, the service is reportedly exceptional.”

Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included

Deluxe Double Room
2 persons
270 sq. feet
1 Queen-size bed / 2 Single beds
Air conditioning
Bathtub
room details
Classic Single Room
2 persons
130 sq. feet
1 Single bed
Air conditioning
Bathtub
room details
Junior Suite Lake View
2 persons
390 sq. feet
1 Queen-size bed
Air conditioning
Bathtub
room details

Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

Facilities: Great

8.2/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Services

Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Spa & Leisure

Leisure/ TV room

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

The Ambassador Location

21, Quai Des Bergues, Geneva, CH1201

Map view

City landmarks

Monument

The Geneva Water Fountain

4900 ft

Church

Cathedrale de St-Pierre

2700 ft

Beach

Paquis Baths

3700 ft

Landmark

L'horloge fleurie

2100 ft

Landmark

Patek Philippe Watch Museum

4600 ft

Park

English Garden Park

2300 ft

Museum

Tavel House

2600 ft

Park

Parc Des Bastions

2600 ft

Museum

Natural History Museum of Geneva

5100 ft

Event hall

Victoria Hall

2600 ft

Park

Parc de La Grange

1.1 mi

Museum

Barbier-Mueller Archeology Museum

2200 ft

Museum

International Red Cross and Red Crescent Museum

1.5 mi

Monument

Reformation Wall

3000 ft

Museum

Museum of Art and History

4100 ft

Theatre

Leman Theatre

2400 ft

Nearby

Monument

Brunswick Monument

1500 ft

Pont de la Machine 1

Cite du Temps

400 ft

Church

Basilica Notre-Dame of Geneva

1200 ft

Rue du Rhone

1100 ft

Île Rousseau

Rousseau Island

900 ft

Mont Blanc Bridge

1200 ft

Museum

Musee Rath

1800 ft

Restaurants

Restaurant The Ambassador Hotel

quai des Bergues 21

Zhong Tong

400 ft

rue du Cendrier 10

Mamma corleone

400 ft

Rue Kleberg 1201

Le Rouge et Le Blanc

300 ft

quai des Bergues 27

Together

600 ft

place De-Grenus 4

White Rabbit

400 ft

rue du Cendrier 12

Explore Geneva

Local Highlights Near The Ambassador

L'horloge fleurie

8 minutes' walk

A stunning floral clock and emblem of Geneva, showcasing beautiful arrangements and intricate designs, a perfect photo spot.

Cathedrale de St-Pierre

10 minutes' walk

This iconic cathedral offers breathtaking views from its tower and fascinating architectural history worth exploring.

Patek Philippe Watch Museum

5-minute drive

Home to exquisite timepieces and watchmaking history, this museum is ideal for horology enthusiasts and art lovers alike.

Basilica Notre-Dame of Geneva

5 minutes' walk

An architectural gem with stunning stained glass windows, perfect for visitors interested in history and spirituality.

Jetee des Paquis

14 minutes' walk

Enjoy swimming, sunbathing, and relaxing with scenic lake views. A great spot for a picnic or a leisurely day outdoors.

Parc Mon Repos

15 minutes' walk

A tranquil park perfect for family outings or quiet strolls, featuring lush gardens and play areas for children.

Geneva Bike Rental

5-minute drive

Explore Geneva on two wheels with bike rentals available nearby, ideal for thrill-seekers and active travelers.

Restaurant The Ambassador Hotel

1 minute' walk

Elegant dining featuring local Swiss flavors, with signature dishes made from fresh ingredients. Reservations recommended.

Zhong Tong

2 minutes' walk

A cozy spot known for authentic Chinese cuisine, offering a warm atmosphere and delicious dumplings. Vegetarian options available.

Mamma Corleone

2 minutes' walk

An Italian eatery with a homely feel, famous for its fresh pasta and classic dishes, perfect for casual dining with family.

Théâtre de Genève

15 minutes' walk

A vibrant theater hosting various performances, including opera and ballet, catering to cultural enthusiasts of all ages.

L'Usine

10 minutes' drive

A hip venue with live music, art exhibitions, and nightlife events, perfect for those looking for a lively atmosphere.

Tips on navigating the city

City Centre
Geneva 12 min · 3300 ft
Airports
Cointrin (GVA) 9 min · 3.4 mi
Sion (SIR) 237 min · 97.9 mi
Train
Genève-Cornavin Railway Station 6 min · 1700 ft
Bus
Bus stop 6 min · 1700 ft

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Property information and rules

Check-in

from 14:00-23:59

Check-out

from 06:00-11:00

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

A full breakfast is served at the price of CHF 24.0 per person.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are not allowed.

Languages

English, German, Spanish, Italian, Portuguese, Greek

Year renovated:

2009

Number of floors:

Number of rooms:

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.

Review summary

Based on recent reviews

The Ambassador enjoys a superb location in the heart of Geneva, often praised for its proximity to the Rhône river and lake, with some rooms offering lovely views. Guests appreciate the spacious rooms, some featuring separate storage, and the convenience of being within walking distance of the city's attractions, including chocolate shops. While some guests have noted the decor could use updating, the central location and the provided free public transport pass contribute to the hotel's overall appeal and value.

Review score

Based on 1 verified review

9.0 /10

Perfect

100%

Recommend

Location

9.6/10

Staff

8.9/10

Value for money

8.0/10

Facilities

8.2/10

Pros

Great location

Friendly staff

Comfortable bed

Good breakfast

Cons

Small rooms

Dated decor

Overpriced stay

based on 207 reviews

4/5

Shaun from United Kingdom

Single

deluxe double room

3 nights in November 2025

Reviewed: December 05, 2025

9/10

river views really rock!

friendly staff city center

the hotel is smack dab in the city center near the riverbank. the staff got parking sorted for my car easy peasy, i dig that. it was a proper treat staying there.

the decor feels old, and the room had a musty smell. the shower made water splash all over the floor, ugh.

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